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Privacy Policy

We take privacy seriously, and we would like you to feel comfortable sharing this information with us and know how we protect it.

TECH GOODS GENERAL TRADING COMPANY doesn’t store any bank details 

This privacy policy tells you as a shopper:

  • What information do we collect
  • How we use the information
  • How we protect your information
  • The choice of providing the information 

This policy applies to techgoodskw.com. We may post additional information if more details are needed to explain our privacy practices.

INFORMATION COLLECTION

  1.  You can always use techgoodskw.com as your favorite place to look around for a particular product and use it as your reference for benchmark pricing without the need to tell us who you are.
  2. We collect information when you order, create an account, call us with a question, create a Wish List, write a review, or use any of our services.
  3. The information we collect from you includes things like:
  • Your name
  • Your email address
  • Your phone number
  • Location information as an Address

It may also include information you give us about other people, such as the name and address of a gift recipient or the name and contact info of a Friends & Family Pickup person. We may send you periodic emails if you would no longer like to receive our promotional emails.

Automatic Information

Like many other websites, we collect information through cookies and other automated means. Websites commonly use cookies to save data on your computer. The information we collect from cookies may include your IP address, browser, and device characteristics, referring URLs, and a record of your interactions with our websites. We use cookies to create a more personalized shopping experience on our websites.

Cookies are used mainly to identify you as an online Tech Goods customer and to interact with you who shall provide you a new experience in shopping .and we also can use that to have the internet-based advertising tailored for you. (More details below)

Public Forums 

Our websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect for things like:

  • Fulfilling orders and requests for products, services, or information
  • Processing returns, exchanges, and layaway requests
  • Tracking and confirming online orders
  • Delivering or installing products
  • Managing our Loyalty program
  • Marketing and advertising products and services
  • Conducting research and analysis
  • Establishing and managing your accounts with us
  • Communicating things like special events, sweepstakes, promotions, and surveys
  • Identifying you on our websites and tailoring advertisements and offers to you (both on our websites and other websites) based on your interactions with us in our stores and online
  • Facilitating interactions with Tech Goods and others, such as enabling you to email a link to a friend
  • Operating, evaluating, and improving our business

Data Retention

We will retain your information for as long as your account is active or needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

HOW WE SHARE THE INFORMATION WE COLLECT

Suppose you provide information to any businesses, stores, or websites owned or operated by Tech Goods. In that case, this information may be combined or shared among current or future Tech Goods entities, including affiliates and subsidiaries. Tech Goods do not sell, rent or trade your personal information to third parties.

We may share your information with third parties to perform services on our behalf, such as:

  • Fulfilling orders
  • Delivering packages
  • Scheduling and performing installations
  • Servicing products
  • Maintaining our Loyalty Program
  • Sending Tech Goods marketing communications
  • Fulfilling subscription services
  • Conducting research and analysis

PRIVACY & POLICY UPDATES

We may need to update our Privacy Policy as Tech Goods and our customers grow and evolve. If we make significant changes to the Privacy Policy, we'll post a prominent message on our website(s).

HAVE QUESTIONS?

If you have any questions about our Privacy Policy, we'll do our best to answer them. Here's how to contact us:

and if you would like your data to be deleted from our database, kindly contact the email below, and we will be able to delete it in 24 hours.

TECH GOODS GENERAL TRADING COMPANY

Call our call center at: +965 94981449

Or send us WhatsApp 24/7 at: +965 94981449

Or email us at: support@techgoodskw.com

Address: Office No 24, Abu Bakr St, Kuwait City, Kuwait

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