deema

 

What is the Deema Installment Payment Service?

The Deema Buy Now, Pay Later (BNPL) service is a partnership between Tech Goods and Deema, allowing you to purchase your favorite products instantly and pay in easy monthly installments hassle-free.


Benefits

  • Shop now and pay later in easy, convenient monthly installments.
  • Instant approval at the time of purchase.
  • Flexible repayment plans that fit your budget.
  • Early repayment is available at any time with no extra fees.

Terms & Conditions

  1. The service is available exclusively through techgoodskw.com.
  2. The service is applicable to all product categories in the store, with the exception of Apple products and digital gift cards.
  3. The minimum eligible order value is KD 10, and the maximum is KD 1,000.
  4. Purchases made via Deema are subject to تك جودز's return and exchange policy. In the event of a return, Deema will adjust the installment plan or refund paid amounts according to its terms.
  5. Tech Goods is not responsible for any technical issues related to the Deema app, platform, or payment gateway.
  6. Your previous history with Deema and your commitment to timely installment payments may influence future approval decisions.

Reasons for Request Rejection

Your request may be rejected for one of the following reasons:

  • Your request may be rejected due to a negative balance or an insufficient credit limit.
  • Previous late payments with Deema.
  • Exceeding permitted purchase limits.
  • Issues related to account or identity verification have also been reported.

Frequently Asked Questions

Who can use the service? The service is available to all Kuwaiti citizens and residents who have a valid Kuwaiti phone number, a valid Civil ID, and an approved payment method.

What are the eligible amount limits? The eligible amount limits range from KD 10 to KD 1,000 per transaction.

What payment methods are accepted? Deema accepts debit and credit cards—Visa, Mastercard, and KNET subject to approval terms.

How is the approval decision made? The decision is based on your payment history, credit eligibility, remaining balance, purchase value, and Deema's internal security procedures.

Can I pay early? Yes, you can settle your installments at any time with no additional fees.

What happens if I miss a payment? Late payments may result in additional fees or collection penalties according to Deema's policy, which could negatively impact your account status and credit score. We recommend paying on time to maintain your credit standing.

How does a return work? Returns are processed according to the Tech Goods return policy. Once the return is confirmed, Deema will adjust the installment plan or refund paid amounts as applicable. The refunded amount may take 2 to 5 business days to appear in your account, depending on your bank's procedures.