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FAQs

How do I create an account on Tech Goods website?

You can create an account in Tech Goods by following the steps below:

• Go to Register/log in page

• Click on “Register”

• Fill in the required fields

• Click register

• A confirmation of registration email will be sent.

Forgot your password ?

• Click on Register/log-in

• Enter you email address and click on “Forgot my password?” link.

Can I edit my account info after registration?

Yes you can edit and change your account info by logging in and then go to Account Information Page contained in “My account” link

Can I return or exchange what I purchased online?

Yes, items can be exchanged or returned depending on Return and Exchange Policy.

What is the duration of your Returns and Exchange for online orders?

Duration depends on the date of receiving the order. & you must have the sealed invoice that arrived with the shipment

What to do in case I received a different order from the one I ordered?

First, we apologize for the inconvenience & do not worry.

According to Tech Goods Returns & Exchange policy, you can return & Exchange the item within 14 days after receiving.

The product must be in the same original condition & with the original packaging.

What is Tech Goods delivery company?

We deliver through the DHL

How long does it take to deliver online orders?

The estimated delivery date can be checked on the product details page or during checkout in the shopping cart page.In general, we deliver within 24 hours from purchase date.

What are the payment methods available for buying online?

K-NetCredit Cards (Visa and MasterCard.

Apple Pay.

Is Cash on Delivery available?

No, Cash on Delivery is not available for now.

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